Privacy Policy
Last Updated: September 11, 2026
1. Introduction
Welcome to OnlineCBC.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using OnlineCBC.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address (when you create an account)
- Payment information (processed securely through M-Pesa Till Number)
- Communication preferences
- Any information you provide when contacting us
2.2 Automatically Collected Information
When you access our website, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Download history and usage patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process your transactions and send you related information
- To send you technical notices, updates, and support messages
- To respond to your comments and questions
- To send you newsletters and marketing communications (with your consent)
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and fraudulent activities
- To comply with legal obligations
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, trade, or rent your personal information to third parties.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processing (M-Pesa Till Number)
- Email delivery services
- Website hosting and maintenance
- Analytics providers
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through M-Pesa
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at info@onlinecbc.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@onlinecbc.com
- Website: https://www.onlinecbc.com
- Contact Form: Contact Page